Tea Gurus Privacy Policy

Our Commitment to Your Privacy

Tea Gurus Company, LLC ("Tea Gurus," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

This policy applies to the Tea Gurus website and online Store, where visitors can browse and purchase Tea Gurus teas, blends, bundles, and accessories.

1. Who We Are

Tea Gurus Company, LLC operates the Tea Gurus website and online Store.

Tea Gurus Company, LLC

Orlando, Florida, United States

Email: teaguruscompany@gmail.com

2. Information We Collect

Tea Gurus may collect information necessary to operate the website, process orders, communicate with customers, and improve the shopping experience.

2.1 Information You Provide

When you place an order, contact us, subscribe to communications, or otherwise interact with our website, we may collect information such as:

Name
Email address
Shipping address
Billing information
Order information
Products purchased
Information you voluntarily provide when contacting us
Information you provide when subscribing to promotional communications

3. Orders, Shipping & Payments

When you purchase products from Tea Gurus, we collect the information needed to process and fulfill your order.

Your name
Email address
Shipping address
Billing information
Products ordered
Order totals
Shipping information
Payment Processing

Payments are processed through our designated payment processing provider. Tea Gurus does not store your full payment card number on our website.

Payment information is handled according to the payment processor's own privacy and security practices.

4. Shopping Cart & Website Functionality

To provide a functional shopping experience, our website may use cookies or similar technologies to maintain your shopping cart and remember certain preferences while you browse.

These technologies help the website function properly and do not necessarily identify you personally.

Please note that disabling certain cookies may affect some website functionality.

5. Website Usage Information

Like most websites, Tea Gurus may automatically receive certain technical information when visitors use the website.

IP address
Browser type
Device type
Operating system
Pages visited
General website usage information
Technical information necessary to maintain website security and functionality

Why We Collect This Information

Maintain website functionality
Improve the website
Understand general website usage
Identify technical problems
Protect the website against misuse
Maintain website security

6. Cookies & Similar Technologies

How Cookies Help Us

Keep the website functioning properly
Maintain shopping-cart functionality
Remember certain preferences
Understand aggregate website usage
Improve the customer experience

Visitors can manage or disable cookies through their browser settings. Please note that disabling certain cookies may affect some website functionality.

7. How We Use Information

Process and fulfill orders
Ship purchased products
Communicate about orders
Respond to customer inquiries
Provide customer support
Process returns or refunds
Maintain accurate order records
Improve our website and services
Maintain website security
Prevent fraud or misuse
Send marketing communications when you have given permission to receive them
Comply with applicable legal and accounting requirements

8. Promotional Communications

If you choose to subscribe to Tea Gurus promotional communications, we may use your email address to send information about:

Tea Gurus products
New blends
Collections
Recipes
Tea education
Promotions
Seasonal offerings
Other Tea Gurus news

Your Choice

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

9. How We Share Information

We do not sell your personal information.

Tea Gurus may share information with trusted service providers when necessary to operate our website, process orders, communicate with customers, or provide services on our behalf.

Examples may include providers involved in:

Payment processing
Website hosting
Ecommerce services
Email delivery
Order fulfillment
Shipping
Website analytics
Technical services
Service Providers

These providers receive only the information reasonably necessary to perform the services they provide to Tea Gurus.

Legal Requirements

Tea Gurus may disclose information when required by applicable law, legal process, or when reasonably necessary to protect the rights, property, or safety of Tea Gurus, our customers, or others.

Business Transfers

If Tea Gurus is involved in a merger, acquisition, reorganization, financing, or sale of some or all of its assets, information may be transferred as part of that transaction, subject to applicable privacy requirements.

10. Third-Party Links

The Tea Gurus website may contain links to third-party websites or services.

Tea Gurus is not responsible for the privacy practices, security, or content of third-party websites. Review the privacy policy of any third-party website before providing personal information.

11. Data Retention

Tea Gurus retains information for as long as reasonably necessary to:

Provide our services
Process and maintain records of orders
Meet tax and accounting obligations
Respond to customer inquiries
Resolve disputes
Prevent fraud or misuse
Comply with applicable legal obligations

Retention periods may vary depending on the type of information and the reason it was collected.

12. Data Security

Tea Gurus uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Payment transactions are handled through designated payment processing providers using their security systems.

However: No method of transmitting or storing information online is completely secure. We cannot guarantee absolute security of information.

13. Your Choices & Rights

Depending on applicable law, you may have rights concerning your personal information. These may include:

Access — Request information about personal information we maintain about you.
Correct — Request correction of inaccurate information.
Delete — Request deletion of certain personal information, subject to applicable legal and business requirements.
Marketing Opt-Out — Unsubscribe from marketing emails at any time.
Contact Us — To exercise applicable privacy rights or ask questions about how your information is handled, contact: teaguruscompany@gmail.com

14. California Privacy Rights

If applicable, California residents may have additional privacy rights under California law. These may include rights relating to:

Information about categories of personal information collected
Access to personal information
Deletion of personal information
Correction of certain information
Certain restrictions or choices regarding the use of personal information

Tea Gurus does not sell personal information.

Requests may be made by contacting: teaguruscompany@gmail.com

15. Children's Privacy

The Tea Gurus website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can review the information and take appropriate action.

16. International Visitors

Tea Gurus operates from the United States. If you access the Tea Gurus website from outside the United States, your information may be transferred to, stored in, or processed in the United States.

Privacy protections in the United States may differ from those in your country of residence.

17. Changes to This Policy

Tea Gurus may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the beginning of this policy. For material changes, we may provide additional notice where appropriate.

18. Contact Us

Questions About Your Privacy?